KB Article Enhancements in Microsoft Dynamics CRM 2011
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In the past we often heard this “We are using Dynamics CRM 4.0 and we would like to add attributes to the KB form, email KB articles from Outlook, audit changes made to articles and contextually store documents in SharePoint … more...
Read the complete post at http://feedproxy.google.com/~r/PowerobjectsMicrosoftCrmBlog/~3/b7ymfPTh2gU/
Posted Feb 18, 2011 14:26 by PowerObjects Filed under: CRM 2011, mscrm, crm2011, knowledge base, KB Article
This post was written by: Rahil Anouar
Rahil Anouar is a professional blogger, web designer and Linux user. Follow him on Twitter
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